Conditions of Use
We are based in the UK and therefore operate under UK law. We only deliver items to the UK and selected EU countries at the current time. To prevent fraudulent use of our website we only deliver items to the billing address. All items must be paid for before they are dispatched. Customers are expected to pay the full cost of shipping unless otherwise stated.
Please review our shipping and returns policies and Privacy notice.
Use of Patterns
All of my patterns are original and copyright Bex Hopkins/Colourful Designs. All patterns (free or paid for) can be used to make items for personal use, as gifts and for charities. You are not permitted to sell my patterns or items made from my patterns. If you want to sell an item made from or based on one of my patterns contact me.
You are not permitted to copy, distribute, make available to others or alter my patterns. You are not permitted to re-chart or improve one of my patterns or write a pattern of your own based on one of my patterns. If you wish to do any of the above contact me and we can discuss it.
The Buying Process
To place an order with us;
add the items to the cart,
continue to checkout,
you will need to login (or register if you have not done so),
confirm the shipping and payment method and total to pay,
continue on to paypal which will allow you to pay by credit or debit card,
once payment is complete you will then be returned to our site.
If you choose not to pay by paypal, but to pay by cheque or cash, you items will not be dispatched until we have received payment.
We will send you an automated order confirmation email, this contains details of your order. Your order will be packaged and dispatched by us as soon as possible, usually within 2working days (this may be longer for customised items, see item for details).
When your order is dispatched you will receive another email to let you know your order is on its way.
All our orders are sent by Royal Mail First Class.
If you have any problems please contact us and we will help you as soon as possible.
